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• May 2, 2006"Quarterly Report January - March 2006" added
• Jan. 27, 2006"Quarterly Report October - December 2005" added
• Oct. 14, 2005"Quarterly Report July - September 2005" added
• Sep. 2, 2005"Independent Report on Customer Satisfaction:ISO 10002" issued
• Sep. 2, 2005"Performance Evaluation Report on Customer Satisfaction:ISO 10002" added
• Jul. 15, 2005"Quarterly Report April - June 2005" added

• [Environmental Protection]
  :ISO 14001Jan-Mar 2006Changes to the frequency and methods used for legal compliance checks
• [Quality Management]
  :ISO 9001Jan-Mar 2006Chronologically tracking instructions and requests
• [Customer Satisfaction]
  :ISO 10002Jan-Mar 2006The BetterTomorrow system
  Employment targets for people with disabilities
• [Information Security]
  :BS 7799Jan-Mar 2006Internal audit and routine inspection
• [Personal Data Handling]
  :JISQ 15001Jan-Mar 2006Clamping down on file sharing software
• [Business Ethics]
  :ECS 2000Jan-Mar 2006Plans to establish a system to combat sexual harassment and abuse of power
• [Worker Relations]
  :OHSAS 18001Jan-Mar 2006Updating mental health questionnaires
  Preparations for the introduction of an EAP (employee assistance program)