On October 8, 2004, Mitsue-Links achieved Level 2 Capability Maturity Model Integration (CMMI), an indicator of capability maturity in software development that resembles an international standard. This achievement was made by our system solution group that develops the application systems for customers.
We have been certified for ISO9001, ISO27001/ISMS and other standards at the corporate level, and have been striving to improve the service quality for clients. As part of the activities to improve quality and customer satisfaction, we focused on process improvement based on CMMI, which is the capability maturity model in software development. We have now achieved CMMI Level 2. Without being content with this achievement, we will continue with process improvement to improve customer satisfaction and contribute to society.
What is CMMI?
Capability Maturity Model Integration (CMMI) is a model for improving the capability maturity of software development processes. CMMI was developed by the Software Engineering Institute (SEI) of the U.S. Carnegie Mellon University. It assesses and evaluated the organizational maturity at five levels. The model is recognized as an indicator that resembles international standards as well as those in the United States. Compatibility with ISO/IEC 15504 is taken into account.
Status of CMMI Level 2
- Existing practices are retained during times of stress.
- When these practices are in place, projects are performed and managed according to their documented plans.
- Requirements, processes, work products, and services are managed.
- The status of the work products and the delivery of services are visible to management at defined points (for example, at major milestones and at the completion of major tasks).
- Commitments are established among relevant stakeholders and are revised as needed.
- Work products are reviewed with stakeholders and are controlled.
- The work products and services satisfy their specified requirements, standards, and objectives.
Process Areas Defined at CMMI Level 2
- Requirements Management
- The purpose of Requirements Management is to manage the requirements of the project's products and product components and to identify inconsistencies between those requirements and the project's plans and work products.
- Project Planning
- The purpose of Project Planning is to establish and maintain plans that define project activities.
- Project Monitoring and Control
- The purpose of Project Monitoring and Control is to provide an understanding of the project's progress so that appropriate corrective actions can be taken when the project's performance deviates significantly from the plan.
- Supplier Agreement Management
- The purpose of Supplier Agreement Management is to manage the acquisition of products from suppliers for which there exists a formal agreement.
- Measurement and Analysis
- The purpose of Measurement and Analysis is to develop and sustain a measurement capability that is used to support management information needs.
- Process and Product Quality Assurance
- The purpose of Process and Product Quality Assurance is to provide staff and management with objective insight into processes and associated work products.
- Configuration Management
- The purpose of Configuration Management is to establish and maintain the integrity of work products using configuration identification, configuration control, configuration status accounting, and configuration audits.
