MITSUE-LINKS

Past Performance

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1990

August Devised and launched information service that integrates mass media and personal media.
October Developed Telefax System (A system that links an automated voice response system with a fax information system).

1991

March Provided support for interactive voice service for gubernatorial election candidates.
June Launch of a media-integrated telephone service for recruiting magazines, etc.

1992

June Launch, support and management of the voice recording division for the "Delta Mail" (voicemail) service started by Company R.
August Launch of "Voice Transfer" (Digital voice forwarding service)
November Started providing voice data to Toshiba for voice recognition technological development.

1993

January Started providing voice data to Mitsubishi Electric for voice recognition technological development.
March Contracted to manage the voice update service (for sports) provided by a newspaper company.
August Started providing voice data to KDD for voice recognition technological development.
September Started supplying sound sources for a government automated voice response system to be provided by NTT.
October Started supplying sound sources to IBM for automated voice response system.
November Developed Japan's first "Sharp image output system" for faxes.
Proposed and implemented an innovative proposal for fax-based information distribution for a major game manufacturer.
December Began operating as a production agency for fax content.
Launched Fax Transfer (Digital image forwarding service)

1994

January Started providing voice data to Oki Electric for voice recognition technological development.
March Planning and operation of a fax information service for a game manufacturer. (Set record for highest access in Japan in Fax promotion).
April Contracted to operate a text data service to be provided by a company dealing in On-demand Karaoke.
May Started supplying sound sources to Matsushita Electric Industrial for automated voice response system.
July Planning and operation of a telephone service to be provided by game manufacturers.
August Provided sound data for games being developed by game manufacturers (characters, BMG, new songs).
September Started providing voice data to Apple Technology in the US for voice recognition technological development.
October Launch, support and management of voice content for the "Telephone B-ing" service started by Company R.
Involved in the establishment video distribution-related technology before the start of the world's first PC communications service to support GUI developed by IBM.
Production, operation and management of promotional moving images for a game manufacturer.
November Moved into the Internet business.

1995

May Started providing Web content to a major publishing company.
June Constructed a beer garden website for a major brewery.
July Changed company name from Mitsuei Links to Mitsue Links.
August Contracted to construct the official website for the Tokyo International Good Living Show
September Contracted to construct the Intel Japan website.
October Contracted to completely upgrade the website of a major game manufacturer.
November Constructed the website of an auto manufacturer.
Moved into system operations (program development) for the Internet.
December Constructed website for the electricity museum of a power company.
Started providing Web content to Company R.

1996

February Built a site search system for a major recruitment company's website.
May Opened a new office along with the move into the data processing business.
July Built a credit card-based online sign-up system for an Internet provider.
October Built an online learning system for a major cram school.
Built NTT's virtual mall site.
December Involved in the Web content division for the 24-hour live streaming of Tetsuya Komuro's concert.

1997

March Started providing content to a major electronics manufacturer.
May Appointed a Permanent Director for "One to One Business" provided by Company R.
November Started supplying sound sources to a major computer manufacturer for automated voice response system.

1998

October Concluded an outsourcing agreement with a major publisher.
November Developed two PlayStation games under contract.

1999

May Launched a streaming (video image distribution) content production service.

2000

March Was the first in the industry to win ISO9001 accreditation, the international standard in quality control. Strengthened quality.

2001

January Was the first in the industry to win ISO14001 accreditation for environmental management systems. Bolstered systems for social responsibility.
March Announced the integrated management system, CMS (Content Management System).
April Commenced dealings with Hilton Hotels Corp. in the United States.
May Moved into IT operations service business. Strengthened operational support.
September First in Japan to declare compliance with the JIS Z 9920 standard for complaint handling management systems.
First in Japan to win BS7799 accreditation, the UK standard for information security. Strengthened risk management.

2002

February Introduced Six Sigma to the company. Strengthen client enterprise solutions.
August Commenced usability testing using human-centered design methods produced through human engineering.
November First in Japan to declare compliance with the ECS2000 standard for corporate ethics and social responsibility management systems.
Website upgrade. Strengthened external strategies.
Developed the "MiPro-1" project management technique. Strengthened project management framework.

2003

July Gained accreditation under the Privacy Mark System designed to protect personal information. Strengthened privacy systems.
Started on-site operations through a partnership with a major portal site operator.
September Became a "TRUSTe Privacy Program" licensee as part of initiatives to protect personal information over the Web. Strengthened privacy systems.
October Implemented reorganizational reforms. Strengthened external strategies. Implemented an organization-wide shift.
Moved into data security-related consulting.
Moved into personal information protection consulting.
December Launch of Sustainability Solutions service for the preparation of Web-based sustainability reports.
Launch of FCS-based, multi-user games.

2004

April Web-standard compliant website upgrade.
Registration as W3C member.
Launch of the Web-standard compliant Web Standards Compliance Service for the separation of text and visual data formats.
June Launch of the Matrix Website Structuring Service aimed at increasing the number of potential customers.
Section of website becomes WCAG compliant.
Launch of WCAG (Web accessibility guidelines) compliant website construction service.
Launch of JIS X 8341-3 (Japan Industrial Standard for Web accessibility) compliant website construction service.
Launch of CSR website.
August Launch of BLOG Configuration Service for corporate activities.
World's first declaration of compliance with ISO10002, the standard for complaints handling management systems. Enhanced complaints handling systems.
October Achievement of CMMI (Capability Maturity Model Integration) Level 2.

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