Web accessibility used to be an additional requirement in response to the needs of disabled users, and only a handful of organizations actively promoted the concept. More recently, however, various factors have made the effort to improve website accessibility commonplace both in Japan and globally. These factors include the need to respond to the continuously increasing number of elderly users, the requirement to fulfill corporate social responsibility (CSR), the need to comply with accessibility guidelines such as the JIS X 8341-3 and WCAG. Also news from other countries of lawsuits and legislative changes involving accessibility have had an effect. It should be noted that improvement of website accessibility is also important from the perspective of circumventing risks of litigation and preventing a potential loss of opportunities.
Our solution comprises optimal services in various forms that fulfill the increasing needs of website accessibility in light of the facts described above.
Solution Objectives
The most significant feature of our Web Accessibility Solution is the provision of services aimed at maintaining and improving website accessibility that are customized to the customer’s current requests, concerning budget and time frame. Our services can respond to a wide range of requirements: from a very basic realization of accessibility within a website to the development of a website that is conscious of accessibility down to the finest details.
Web Accessibility Solution Menu
The Web Accessibility Solution comprises the following service components covering a wide range of subject areas.
We can provide the optimal solution for the customer’s website, depending on various factors such as the current state of the website and the customer’s goals.
[Current State Assessment] – “I want to determine the level of accessibility of our current website”
Details of our Web Accessibility Evaluation Service
- Service Type
An accessibility inspection is performed on an existing website or a website awaiting publication, and a report of the findings is provided.
- [Related Service]
- Web Accessibility Evaluation (Reporting)
- Screen Reader Testing
[Identify Problem Areas] – “I want to know how our website is utilized”
Details of our Accessibility User Testing Service
- Service Type
A comprehensive user test is conducted to analyze whether elderly and disabled users can access what they are seeking on a website. Problem areas are identified and suggestions for improvement are given.
[Design and Development] – “I want to improve the accessibility of our website”
Details of our Web Accessibility Development Service
- Service Type
We provide three service levels—light, standard, and professional—depending on the maturity, size, and objectives of your website in order to improve accessibility of your website during development.
In addition, for customers for whom WCAG or JIS X 8341-3 compliance is mandatory, we offer the “WCAG Compliance Service” and “Web Contents JIS Compliance Service.” As a service targeting websites with Flash and movies, we also provide “Accessible Flash Contents Development Service” and “Contents Subtitle Service.”
- [Related Service]
- Web Contents JIS Compliance Service
- WCAG Compliance Service
- Accessible Flash Contents Development Service
- Contents Subtitle Service
[Operations Enhancement] – “I need some advice on Web accessibility”
- Service Type
We can provide support for improving Web accessibility in areas other than website design and accessibility inspection, including the development of accessibility guidelines, provision of commentary on various guidelines, and facilitation of study sessions for learning Web accessibility.
- [Related Service]
- Development of Accessibility Guidelines
[Operations and Quality Maintenance] – “I want to maintain the quality of our website at a consistent level”
- Service Type
Services are provided for maintenance support and improvement of website accessibility on an existing or new website, or a website that has undergone a renewal. If Mitsue-Links is consigned with the task of handling operations, we will perform the implementation and inspection of accessibility measures; if the customer undertakes the operations, then we will only perform an inspection and provide instructions for making corrections if required.
- [Related Service]
- Periodic Web Accessibility Evaluation
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